Today was at least the 4th time I've used Appliance Surgeons since I first had them fix my fridge almost 12 years ago. The service was excellent. Tony is efficient, knowledgable, helpful, organized and clean. On top of it, he is nice and personable. He even indulged my 2 year old twins who very fascinated by his toolbag. From booking my appointment with the very nice lady on the phone, through the reminder phone call and finally visit I could not be happier. And the price for the work was very reasonable as well. And Tony made sure he provided the quote before he commenced the work. Although I hope I don't need their services any time soon - this will be the appliance repair place I will be calling should I need the service! Thank you, Karina

Fast reliable service. I would highly recommend appliance surgeons. We have use them several times for our dishwasher and washer and dryer. They answer the phone promptly and come when they say they’re going to arrive. The man that we have dealt with is extremely professional and knows the workings of the appliances very well. They have parts in stock and can quickly repair appliances without having to wait. Our dryer is a gas dryer and he is also a licensed gas technician so able to fix the dryer quite quickly. Don’t hesitate to trust this company!

Tony was great and repaired my dryer in record time. Very friendly, explained things well and cleaned up after himself. Only suggestion I would have is that they bring a shop vac since using my little vacuum actually blocked it up. They still warrant a 5 star rating though!!

Fridge died; I booked an appointment online. Tony was here the next day, on time. He was very friendly, diagnosed the issue quickly and had parts available in town for less than I could find online. I have a fridge again, and it cost me less than I expected. I'm very happy with the service I received and would highly recommend this business. A+

I recently had the need to contact the Appliance Surgeon team again to repair my washing machine. I last had them come by in 2014. Lisa, in the front office, was consistently prompt in her replies to me and what caught my attention was her devotion to your company as shown by her quick response to me on Sunday evening. Her approach throughout the booking process was professional, kind and supportive. She was also flexible in getting a tech to see me on Monday. Tony, the technician who came by, was prompt, extremely courteous and also very professional. He answered all of my questions and made me feel comfortable in his ability to affect the repairs in an honest and complete manner. I highly recommend Appliance Surgeons

Fantastic experience! I called at around 1pm and got an appointment the same day between 2pm and 4pm for which I’m extremely grateful. The expert that came over was kind, experienced, clear about what was needed for a repair and extremely quick. He was there at 2:40pm which was just great. I only have nice things to say and will be happy calling this company again for any appliance repairs.

Great service and excellent customer service.

This is the second time that appliance surgeons have come to rescue. The first was for my refrigerator and most recently my dishwasher. On both instances the service was scheduled at my convenience, the time frames were honoured and Tony was wonderful, professional and friendly. I would highly recommend this company for their excellent service.

Very professional and offer fast and reliable service! Would highly recommend if you need appliances fixed. Have used this company 4 times for dishwasher, washing machine and dryer.

Our first time working with this company. Graciously accommodated the unexpected gas range going on the blink. Highly professional and knowledgeable about the intricacies of the electronic parts that are common failure points. Would not hesitate to ring them again in the event another appliance requires maintenance.

Always dependable, prompt, and effective. Kudos to Tony for his winning and helpful attitude!

STAY AWAY FROM THIS SERVICE!! We called because our gas stove's display told us that the fan was faulty. So $150 for the technician to tell us what the stove said and order the part. They charged $300 for the fan and another $180 for installation. After 4 MONTHS of continual emails telling us that the part was in the US but did not know when it would ship, we decided to phone Whirlpool Canada. And discovered that the part is actually made in Canada, can get it in 2 weeks and costs $109!!! Called Valley Home Appliances and they got the part and repaired it in 2 weeks for $270 parts, labour and taxes in! NOT the nearly $700 that Appliance Surgeons charged! And furthermore, NO ONE at Appliance Surgeons would talk to us by phone! The only way to communicate was by email! HORRIBLE service! Felt totally taken! What a scam!

I called these guys about a Samsung fridge problem and Tony gave me a call to explain all he could about the issue. Very up front and never once suggested I pay for a service I don't need. In the end he was able to suggest a solution of the phone based on his experience (something you would never have found online) and my fridge has been functioning ever since. Highly recommended.

Without a doubt Appliance Surgeons are the best company to call for appliance repair. We have had them repair several appliances in our 14 years in Ottawa. Just recently our dryer broke down, and unfortunately our service call was cancelled due to the recent Ottawa "snowpocalypse". Lisa was in contact right away to determine the best opportunity to reschedule and kept me informed, without me having to check back. Our technician Tony is an outstanding individual who takes care to explain the problem thoroughly and provides a detailed explanation of his repairs. I strongly recommend them to anyone needing their appliances serviced.

Always dependable, prompt, and effective.

Kudos to Tony for his winning and helpful attitude!

We've used Appliance Surgeons on a couple of occasions over the past decade and have always been impressed with their professionalism and honesty. If your appliance needs repaired this is the place to call.

Tony, the technician, was excellent. He quickly diagnosed and repaired our gas range. He was polite, on time and explained what he was doing in a clear manner. Amazing customer service! Thank you!

When we moved into our new home, the previous owners recommended Appliance Surgeons. We have used them several times, and have been impressed with their friendly, honest, and professional service. Highly recommend.