We have an oven that shuts itself off while heating up. Based on all the 5 star Google reviews I called Appliance Surgeons and they sent Tony. I now know why this company and this technician get 5 star reviews all the time. And I say this knowing that so far the oven has not been fixed. That's because Tony has tried everything he can think of and more. He's replaced parts (all returned at no cost when they turned out to not be the solution) done online research into this issue, checked with the manufacturer and God knows what else. I should also mention Lisa who responded to all my emails to set up that first visit, update on parts order status and relay messages to Tony - she is fantastic. After last nights visit (his third) we were sure we had the issue solved. This morning it seems the oven has reverted to its habit of shutting off while it's in the midst of heating up. Not sure if we'll continue to try and fix this eleven year old stove or replace it, but I know for sure Tony is up to the challenge - can you ask for anything more than that from a technician? He is extremely knowledgeable and hard working - and I repeat, this is from a customer who's oven has not been successfully fixed. If there were a rating higher than five stars Tony and Appliance Surgeons would be getting it. My wife and I thank you guys for the efforts and you will be getting referrals should we ever be asked about appliance repair.

Over the years we have had Tony repair our dishwasher, stove, and washing machine. He knows his stuff. Highly recommend this company. Reasonable prices and great service.

STAY AWAY FROM THIS SERVICE!! We called because our gas stove's display told us that the fan was faulty. So $150 for the technician to tell us what the stove said and order the part. They charged $300 for the fan and another $180 for installation. After 4 MONTHS of continual emails telling us that the part was in the US but did not know when it would ship, we decided to phone Whirlpool Canada. And discovered that the part is actually made in Canada, can get it in 2 weeks and costs $109!!! Called Valley Home Appliances and they got the part and repaired it in 2 weeks for $270 parts, labour and taxes in! NOT the nearly $700 that Appliance Surgeons charged! And furthermore, NO ONE at Appliance Surgeons would talk to us by phone! The only way to communicate was by email! HORRIBLE service! Felt totally taken! What a scam!

This an excellent repair service. Tony is extremely professional and knowledgeable. He is quick to diagnose problems and provide options. He also provides great advice about purchasing new appliances. I highly recommend this company!!

This is the second time we have used these guys to fix our dishwasher. The problem was found very quickly and fixed so that we now have a working dishwasher again. As an added bonus the dog gave the technician a thumbs up so we will be using you again without hesitation for any future appliance repair needs.

Great service and excellent customer service.

Really happy with the whole experience with repairing our dishwasher. Tony was friendly, fast, and clearly knowledgeable. Highly recommended. Thanks

Always dependable, prompt, and effective.

Kudos to Tony for his winning and helpful attitude!

Tony was incredible! So knowledge, made this super easy for us! Highly recommend

fair and easy peasy

Lisa was great to deal with for the booking of the appointment. Tony was excellent with the repair of our gas stove, he explained the steps and prices to me before proceeding. Very professional and friendly service! I will definitely be using The Appliance Surgeons again!

My washing machine died on a Sunday evening. I sent an email to Appliance Surgeons shortly after, and Lisa got back to me within the hour, and had Tony scheduled to look at our machine on Tuesday afternoon. He had the problem diagnosed within minutes, explained the part that needed replacing and ordered it as soon as I gave him the green light. Knowing I have four kids, he said he would do his best to get it fixed by the weekend. He actually came through much faster, and had it fixed good as new by Thursday evening! Tony and Lisa, thank you so much for an excellent customer service experience! Your Google reviews are spot on! You are great!

Tony and the team at Appliance Surgeons are professional, punctual and honest. He's worked on our stove, and dishwasher on two separate occasions and has not hesitated in recommending a replacement over repair work when it is best for the client. It's a rare thing in the trades to find a firm that puts your interests before their own. I trust Appliance Surgeons.

Cannot recommend them enough. Tony has helped my parents a number of times and helped me with my dishwasher and fridge - always giving me a fair price and being very honest about my options. When you first contact them, Lisa will help determine whether it’s an appliance they can repair - potentially saving you from an unnecessary service call. Absolutely don’t hesitate to connect with them!

A first time customer of Appliance Surgeons and I HIGHLY recommend their service. Had a fridge leak repair. Tony was patient in explaining exactly what the problem was and how he was going to fix it! Professional, clean, punctual, he certainly went above and beyond and made me feel very comfortable with the work being done. If ever another appliance needs repair, they will be the first and only call I make! Thanks for the peace of mind! You guys are just amazing!

As a property manager , I used Appliance Surgeons for over 10 years and was always fully satisfied with the reliable and honest service they provided. Since I retired (4 years ago), I’ve continued to use Appliance Surgeons personally and can state that nothing has changed. The service they provide remains totally reliable, efficient and fairly priced. (Ron Sawyer, former owner/manager of Personal Touch Property Management - 30May2017)

I just want to say how pleased I was with the service I received for repairing my fridge earlier this month.. The rep who came to fix my fridge was friendly, professional and very efficient. Very appreciated.

I found Appliance Surgeons via a google search shortly after I bought my first property and the dishwasher was having problems and have continued to use them since, for all of my appliance repair needs in more than one home. Tony is always excellent and on point. Diagnosing the problem correctly the first time and always having the parts he needs on hand. He has also sometimes called me in advance to get a better idea of the symptoms and ensure he has the right parts with him. I credit him entirely with keeping my older appliances working -- essential in the case of one place where the space for the washer and dryer was small and realizing the few appliances are made in a size that will fit that space nowadays, it was important to keep them in good working order, which Tony always did!