Tony and the team at Appliance Surgeons are professional, punctual and honest. He's worked on our stove, and dishwasher on two separate occasions and has not hesitated in recommending a replacement over repair work when it is best for the client. It's a rare thing in the trades to find a firm that puts your interests before their own. I trust Appliance Surgeons.

Cannot recommend them enough. Tony has helped my parents a number of times and helped me with my dishwasher and fridge - always giving me a fair price and being very honest about my options. When you first contact them, Lisa will help determine whether it’s an appliance they can repair - potentially saving you from an unnecessary service call. Absolutely don’t hesitate to connect with them!

Appliance surgeons provided excellent service. We called and Tony came the same day and repaired our gas stove on the spot. Would highly recommend.

We have an oven that shuts itself off while heating up. Based on all the 5 star Google reviews I called Appliance Surgeons and they sent Tony. I now know why this company and this technician get 5 star reviews all the time. And I say this knowing that so far the oven has not been fixed. That's because Tony has tried everything he can think of and more. He's replaced parts (all returned at no cost when they turned out to not be the solution) done online research into this issue, checked with the manufacturer and God knows what else. I should also mention Lisa who responded to all my emails to set up that first visit, update on parts order status and relay messages to Tony - she is fantastic. After last nights visit (his third) we were sure we had the issue solved. This morning it seems the oven has reverted to its habit of shutting off while it's in the midst of heating up. Not sure if we'll continue to try and fix this eleven year old stove or replace it, but I know for sure Tony is up to the challenge - can you ask for anything more than that from a technician? He is extremely knowledgeable and hard working - and I repeat, this is from a customer who's oven has not been successfully fixed. If there were a rating higher than five stars Tony and Appliance Surgeons would be getting it. My wife and I thank you guys for the efforts and you will be getting referrals should we ever be asked about appliance repair.

This an excellent repair service. Tony is extremely professional and knowledgeable. He is quick to diagnose problems and provide options. He also provides great advice about purchasing new appliances. I highly recommend this company!!

Fast response, great service and fair prices.

Very professional and offer fast and reliable service! Would highly recommend if you need appliances fixed. Have used this company 4 times for dishwasher, washing machine and dryer.

We've used Appliance Surgeons on a couple of occasions over the past decade and have always been impressed with their professionalism and honesty. If your appliance needs repaired this is the place to call.

Great service and excellent customer service.

Always dependable, prompt, and effective. Kudos to Tony for his winning and helpful attitude!

Without a doubt Appliance Surgeons are the best company to call for appliance repair. We have had them repair several appliances in our 14 years in Ottawa. Just recently our dryer broke down, and unfortunately our service call was cancelled due to the recent Ottawa "snowpocalypse". Lisa was in contact right away to determine the best opportunity to reschedule and kept me informed, without me having to check back. Our technician Tony is an outstanding individual who takes care to explain the problem thoroughly and provides a detailed explanation of his repairs. I strongly recommend them to anyone needing their appliances serviced.

My washing machine died on a Sunday evening. I sent an email to Appliance Surgeons shortly after, and Lisa got back to me within the hour, and had Tony scheduled to look at our machine on Tuesday afternoon. He had the problem diagnosed within minutes, explained the part that needed replacing and ordered it as soon as I gave him the green light. Knowing I have four kids, he said he would do his best to get it fixed by the weekend. He actually came through much faster, and had it fixed good as new by Thursday evening! Tony and Lisa, thank you so much for an excellent customer service experience! Your Google reviews are spot on! You are great!

They're the best! Tony repaired my stove after mice nested in the oven insulation, and he keeps my washing machine going and going. He really knows his stuff. The office is efficient and friendly too, and prices are very fair.

Always dependable, prompt, and effective.

Kudos to Tony for his winning and helpful attitude!

Over the years we have had Tony repair our dishwasher, stove, and washing machine. He knows his stuff. Highly recommend this company. Reasonable prices and great service.

As a property manager , I used Appliance Surgeons for over 10 years and was always fully satisfied with the reliable and honest service they provided. Since I retired (4 years ago), I’ve continued to use Appliance Surgeons personally and can state that nothing has changed. The service they provide remains totally reliable, efficient and fairly priced. (Ron Sawyer, former owner/manager of Personal Touch Property Management - 30May2017)

Once again a great job by Tony, this time with our oven! Always professional and always reliable! Highly recommend them!

Tony was great and repaired my dryer in record time. Very friendly, explained things well and cleaned up after himself. Only suggestion I would have is that they bring a shop vac since using my little vacuum actually blocked it up. They still warrant a 5 star rating though!!